At wowbet, your personal information is a responsibility we take seriously. How it is collected, where it goes, and how long it is kept — it's all explained here in plain English.
Our approach to your data is straightforward — it belongs to you, and our only responsibility is to keep it safe.
All your data on wowbet — from the moment you register through every transaction — is encrypted with 256-bit SSL. This is bank-grade security that keeps your information completely shielded from outside access.
Your name, phone number, and payment details — none of this is ever sold by wowbet to advertisers, data brokers, or any third party. Your information is used solely to operate the service.
Your bKash or Nagad PIN and card numbers are never stored on wowbet's servers. The payment gateway communicates directly with the mobile banking system — wowbet only receives a confirmation at its end.
Wowbet only collects the information genuinely needed to provide its services. No unnecessary personal data is requested, and any data that is no longer needed is deleted after a set period.
Wowbet's systems are audited multiple times a year by independent cybersecurity firms. Any vulnerabilities found are addressed immediately. Keeping your data safe is a part of our day-to-day operations.
You may wish to view, correct, or delete your personal information at any time. wowbet processes such requests within 48 hours. You remain in full control of your data.
Wowbet collects certain personal information in order to provide its services. This falls into three categories — information you provide directly, information collected automatically as you use the service, and information requested for identity verification.
Wowbet never collects your bKash PIN, bank password, card number, or login credentials for any financial service — and there is never a reason for us to do so. If anyone asks you for this information, it is fraud.
Wowbet uses the data it collects only for specific, defined purposes. No data is used beyond its intended purpose.
Wowbet shares your information with third parties only in very limited circumstances and strictly on a need-to-know basis. Those situations are clearly outlined below.
To confirm transactions made via bKash, Nagad, or Rocket, transaction details (amount and timestamp) are passed to their systems. Your name or ID information is not included.
When you play games from providers such as Pragmatic Play or Evolution Gaming, session data is transmitted to their servers. However, this contains only an anonymous session ID — not your name or contact details.
Our licensing regulatory authority may access certain data during an audit. This is a legal obligation required to maintain our licence.
Information may need to be disclosed in response to a court order or legal obligation. Outside of such circumstances, no data is shared with any party without a legal basis.
Wowbet never sells or shares your data with advertisers, marketing companies, data brokers, or any other platform — this is our strictest policy.
Wowbet uses cookies and similar technologies to keep the platform running properly. Three types of cookies are used.
These cookies are required to maintain login sessions, save your bet slip, and carry out security checks. Without them, wowbet cannot function. They cannot be disabled.
These cookies remember your language preference, page layout, and other personalisation settings. They can be disabled through your browser settings, though doing so may affect certain features.
How long you spend on each page and where you run into issues — this data helps us improve the platform. These cookies don't identify you personally; all information is aggregated.
You can delete or block cookies at any time through your browser settings. For more information about wowbet's cookie policy, please contact our support team.
Wowbet does not retain your data longer than necessary. Each category of information has its own defined retention period.
If you choose to close your account and request the deletion of all your data, everything will be removed within 30 days — except for information we are legally required to retain.
Wowbet believes you should have full control over your personal data. The rights listed below are yours and can be exercised at any time.
To find out exactly what data wowbet holds about you, submit a request to support. A full list will be sent to you within 48 hours.
If any of your information is incorrect, you can request a correction. Details such as your name or date of birth can be updated through identity verification.
You can request account closure and deletion of your data. Everything will be removed except information we are legally required to retain.
You can request an export of your data in a standard format (CSV or PDF).
If you no longer wish to receive promotional messages, you can unsubscribe via your account settings or by contacting support. Essential service communications are not affected by this.
Wowbet follows the highest industry standards to protect your data. Here is a brief overview of the technical safeguards we have in place.
That said, keep in mind — no platform on the internet can guarantee 100% security. Using a strong password and enabling two-factor authentication on your account is an important part of keeping yourself protected.
Wowbet strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and additional proof may be requested in cases of doubt.
If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted. If a parent or guardian suspects their child has registered on wowbet, please contact support right away.
Wowbet may update this Privacy Policy as needed. When changes are made:
We recommend reviewing this page from time to time. The current version of this policy was published in January 2026.
For any privacy-related questions, data access requests, corrections, or deletions, please get in touch with us:
To speed up the process, please provide your account ID or registered mobile number when submitting a data request.
A quick reference of what data wowbet holds, why it's kept, and how long it's retained.
| Data Type | Reason for Collection | Retention Period | Type |
|---|---|---|---|
| Name & Mobile Number | Account Creation & Communication | Account lifetime + 5 years | Mandatory |
| Date of Birth | Age Verification (18+) | Account lifetime + 5 years | Mandatory |
| NID / Passport | KYC Identity Verification | Verification + 5 Years | If Required |
| Transaction ID | Payment Verification | 7 Years | Mandatory |
| IP Address | Security & Fraud Prevention | 90 Days | Automatic |
| Device Information | Platform Optimisation | 90 Days | Automatic |
| Gaming History | Account Records & Dispute Resolution | Account lifetime + 5 years | Automatic |
You are always in control of your data at wowbet.
You can find out exactly what data wowbet holds about you within 48 hours.
If any details are incorrect, request a correction — changes will be made through identity verification.
You may request the deletion of any data we are not legally required to retain.
You can export all your data in CSV or PDF format.
You can unsubscribe from promotional messages at any time if you no longer wish to receive them.
You can object to the use of your data for specific purposes and request an explanation.
Sharing your name, phone number, or National ID details online can feel unsettling — and that's completely understandable. Many people in Bangladesh are hesitant to provide personal information on digital platforms, often because they've heard stories of such data being misused.
Wowbet takes this seriously. We understand that when you register with wowbet, you're not just opening a gaming account — you're placing your trust in us. Honouring that trust is our responsibility.
Wowbet's principle is "collect less, keep it safe". We only ask for information that is genuinely necessary. Your name and mobile number are needed at registration to create your account. Your date of birth is required to confirm your age — as wowbet does not serve anyone under 18. No unnecessary information is requested beyond that.
It's understandable to feel uneasy about KYC verification — many people do. But this process is there to protect you too, ensuring no one else can open an account in your name or intercept your withdrawal funds. NID images submitted to wowbet are stored on encrypted servers and can only be accessed by designated members of the security team during the verification process.
Wowbet never sees your PIN when you send money via bKash. When you make a payment through bKash, the entire transaction takes place within bKash's own system — wowbet simply receives a confirmation that a certain amount has been received. Nothing more.
The same applies to withdrawals — wowbet sends funds directly to your bKash number, but has no direct access to your bKash PIN or account. This architecture is the cornerstone of our security.
No platform is 100% secure — and it's important to be honest about that. However, wowbet takes every possible measure to minimize that risk. Should a security incident occur that may affect your data, wowbet will notify impacted users as quickly as possible, as both a legal obligation and an ethical responsibility.
You will be clearly informed of the notification timeline, what data was affected, and what steps are being taken. wowbet believes transparency is the only way to build genuine trust.
Privacy means something a little different in Bangladesh's digital landscape. Many people share a mobile phone with family members, and others access the internet from cyber cafes. wowbet has these realities in mind and offers features to match — including automatic logout after each session, two-step verification, and alerts for suspicious login attempts.
At its core, wowbet's privacy policy stands on one principle — your data belongs to you, and we are simply responsible for keeping it safe. It's a commitment we honor every single day.
Data is based on internal and external audits conducted in 2026.
To read the full terms and conditions of using wowbet Terms & Conditions Read the page — written in plain English.
To set your own betting limits and build healthy gaming habits Responsible Gaming View the page.
To learn how wowbet operates and who runs it About Us Visit the page.
Bank-grade encryption, Bangla-speaking support, and instant payouts via bKash — all backed by a full security guarantee.